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Return Policy

Our goal is to ensure that you are completely satisfied with your shopping experience. We offer a 30-Day Money Back Guarantee except on used items. If you’re not satisfied with your purchase, we’ll give you a full refund for unopened and unused product. Note:  any and all returns must be made within 30 days of purchase.

We do not accept any returns on:

  • Open and/or used items
  • Discontinued Items
  • Items purchased more than 30 days

 

TO MAKE A RETURN BY MAIL

  1. Complete the Return Form attached to the packing slip that you received with your merchandise or Click Here to download and print the Return Form.
  2. Indicate the reason for the return.
  3. Place the Return Form in the box with your merchandise.
  4. Send the package to:


Valosun US, Inc. 
ATTN: Returns
10600 Chevrolet Way, Suite 231
Estero, Florida 33928
 
Please send your package including the Return Form via a prepaid, traceable and insured method to help ensure a safe documented delivery. Make certain that your name, address and phone number are included. Return mailing expense is not refundable.

Please allow 7-14 business days for your refund to be processed. Please allow 1-2 billing cycles for the credit to appear on your statement.  Shipping and handling fees are not refundable.

Our Mission

The main goal of Biopron is providing the world with the highest possible quality of herbal medicines and natural remedies. We are always working to create the best products for you.

North America

T: 877.458.9990
E: info@valosunus.com

A: 10600 Chevrolet Way
Suite 231
Estero, FL 33928